My Dad recently asked me about the best way to reconnect his Windows laptop to his wireless network router after the Internet Connection stopped responding. He had been fumbling around and had tried changing various hardware and software settings, including hitting the reset button on his router (don’t do this, it will reset the device to its factory default settings). Although he eventually got his wireless internet connection working again, he really wasn’t sure why it had dropped out in the first place, never mind how he fixed it.

Most likely he had a temporary glitch in the wireless connection and it eventually started working again on its own. Sometimes that happens, but usually not. I get so frustrated with wireless connectivity that I leave my laptop plugged into the router with an Ethernet cable most of the time. My wife complains about losing connections on her laptop almost daily.

Problems are often caused by cordless phones and other wireless devices operating on the same frequency as the router. If you have a 2.4 ghz phone, that could easily be the cause. Even if you don’t have a cordless phone, one of your neighbors might, and that could be enough to occasionally interfere with your wireless connection. Note that if your wireless phone is 2.4 ghz then you might consider replacing it with a DECT phone. They operate on an otherwise unused bit of wireless spectrum and should not interfere at all…

When you lose your wireless connection (and you will), try the following steps (in order):

1. Check to see if the wireless connection is disabled using a hardware on/off button. Most modern laptops have these, and they are usually just above the keyboard, but it may be different depending on your hardware.
2. Right click on the network icon in the Windows system tray. Choose “Diagnose and Repair”. Let it do its thing. Most of the time this will solve the problem.
3. Check to see if you have internet connectivity on another computer or wireless device. If you do, try plugging your computer into the router or directly to the modem. If either of these connections work, reboot your computer and test the wireless connection again.
4. Unplug the Router and the Cable or DSL Modem. Wait about 15 seconds and plug the cable modem back in. Wait another 15 seconds and plug the router back in. Wait another 30-60 seconds and check your laptop to see if the connection is fixed. You may need to try to “Diagnose and Repair” the problem again.
5. Contact your Cable or DSL Internet Service Provider to see if there are any problems with your service area.
6. Start “Windows Update” and check to see if there are any driver updates for your computer. Sometimes these are “Optional” updates that may not automatically install; they might help though so in my opinion they are usually worth installing.

If none of the above steps work then it is likely that your problems are much more serious than usual. You may have a faulty router or modem, or a bad network card in your computer. Try rebooting all of the devices again, including the router and the modem. Try testing with another computer or device, such as a friends iPod Touch or laptop. Try contacting your Cable or DSL Internet Service Provider again.

If you go through all of these steps, you should be able to get your wireless connection working again. If nothing works then you may need to get an expert in to help. Good luck!

In a widely anticipated announcement, Canon has provided a firmware update (to version 1.1.0) for the brand new Canon EOS 7D.

This update includes all previous firmware updates, and a new fix for an odd ghosting issue that was widely Twittered and Blogged about last week.

The update “Corrects a phenomenon that in images captured by continuous shooting, and under certain conditions, barely noticeable traces of the immediately preceding frame may be visible. This phenomenon is not noticeable in an image with optimal exposure. The phenomenon may become more noticeable if a retouching process such as level compensation is applied to emphasize the image.”

I’m definitely taking it as a positive sign that Canon jumped all over this issue and provided a fix so quickly! They have been exuding a much better, more customer friendly, attitude about this sort of thing recently. It seems that they have really taken it to heart after being lambasted so soundly for the past couple of years after repeatedly denying that there was an issue with the autofocus system on the 1D Mark III for months (or it seemed like months anyway)! I really don’t know if there was an issue or not, but the customer base certainly perceived that there was, therefore Canon had to do something. And they should have done it faster. Hopefully this is the start of something new!

For more information about how to confirm whether you need this fix or not, head on over to the official Canon web page for the firmware update. You can download the necessary files and see detailed instructions on how to install it.

I recently posted about a trick in iTunes to fix an issue where the sort order chosen for a playlist in iTunes doesn’t get copied over to the iPod unless you right click on the playlist in iTunes and choose “Copy to Sort Order” before syncing.

In a strange twist of fate this trick stopped working for the Smart Playlist I use to listen to Podcasts on my iPod Touch within days of posting the tutorial. It seems that a new bug appeared in either the iPod OS 3.1.x, or perhaps in iTunes itself, and so far there is no official fix.

The issue is that certain combinations of settings for Smart Playlists result in the sort order selected in iTunes not being synced onto the iPod, regardless of whether “Copy to Sort Order” is selected. Note that the sort order appears to transfer if you look at the iPod version of the playlist within iTunes, but not when you look on the iPod itself.

There are various combinations of settings for the Smart Playlist that will resolve this problem (including turning off “Live Updating”, but that defeats the purpose of using a Smart Playlist for Podcasts in the first place), and certainly multiple combinations for which the error occurs. I haven’t even begun to look for all of them, but I have found one that works very well and gets my Podcast Playlist working perfectly.

If you want iTunes to be able to update your Smart Playlist for Podcasts correctly with the sort order you selected in iTunes, try setting up your playlist as follows:

1. Checked: Match ALL of the following rules:
2. Playlist IS NOT Music
3. Media Kind IS Podcast
4. Checked: Match only checked items
5. Checked: Live updating

Most likely the only change is the addition of item 2 above. The other settings are all defaults for Smart Playlists and will only be different if you intentionally changed them for some reason.

NOTE – You will still have to use the “Copy to Sort Order” trick I previously posted (because that’s how iTunes was designed). Today’s fix merely gets you back to the point where that trick actually works…

I have submitted this as a bug to Apple, but similar bugs have existed for ages so I’m not holding my breath that they’re going to fix this one anytime soon.

I’ve noticed this issue for as long as I’ve been running Windows Vista… I’ll be happily typing along when all of a sudden my keyboard starts spewing out random characters instead of what I’m expecting. The most annoying switch is when I get an accented e (é, from French or Latin) instead of a question mark (?).

Well it finally annoyed me one time too many, so I figured out the solution. I’ve long known that it has something to do with the keyboard layout that you have selected. This selection is buried in the Control Panel under the “Regional and Language” settings. Of course it would be too much to ask for this to be included with the “Keyboard” settings… It will only occur if you have more than one installed keyboard layout AND if you have a shortcut enabled to switch the keyboard layout.

By default the keyboard shortcut to change the input language is enabled with the key combination “Left Alt + Shift”, and the keyboard shortcut to change the keyboard layout is enabled with the key combination “Ctrl + Shift”. That makes total sense because I’m sure nobody ever presses Alt and Shift or CTRL and Shift at the same time. (Editors Note – Sarcasm Applied)

Fortunately if you disable either one of these things then your random keyboard troubles will disappear. Let’s do both:

Remove Unused Keyboard Layouts

• Go to your Control Panel and open “Regional and Language Settings”
• Switch to the “Keyboards and Languages” tab and select “Change Keyboards”



• Before doing anything else, ensure that you have the desired keyboard selected. For most of my readers that is most likely to be “US“, but if you are in a different country or use a different primary language, your preference will be different.



• Select all other keyboards layouts other than the one you wish to use. The default installation of vista seems to include the “US” Keyboard as well as one or two other layouts specific to the country you told Vista that you live in when you first installed it. I’m Canadian so all of my computers have “Canadian French” and “Canadian Multilingual Standard” installed.
• Click “Remove” to delete these keyboard layouts.

Delete the Hotkey combination that changes Keyboard Layouts

• Click on the “Advanced Key Settings” tab
• Select the “Between input languages” setting in the Actions window, then hit the “Change Key Sequence…” button



• Choose “Not Assigned” for the “Switch Input Language” AND for the “Switch Keyboard Layout” settings, then click “OK”
• Click “OK” all the way out. You may need to reboot your machine to lock in this change

Well, that’s it. It may seem like a lot of steps (and it is for such a ridiculous setting), but it’s fast and easy to do and it will eliminate lots of headaches!

This is another one that I assume will be the same in Windows 7, but I haven’t been able to test it yet. I’ll get back to you sometime on or near October 22nd!!

UPDATE Oct 27, 2009 – This trick is definitely still applicable to Windows 7, and it works perfectly!

I listen to lots of Podcasts on my iPod Touch and I prefer to listen to them in the order that they are released. Podcasts are much like radio or TV shows in that the information presented is often timely, or at least referential to prior episodes, and so it generally makes more sense to listen to shows in the order they are released so that related and timely information is heard around about the same time.

The included “Podcasts” view in iTunes and on my iPod Touch groups different episodes of the same show together with no option to see all episodes of all shows in one big list. This makes it easy to listen to all the episodes of one show in the order they were released, but virtually impossible to listen to all episodes of all shows in the order they were released.

I got around that by creating a Smart Playlist that searches my iTunes Library for Podcasts. My preferred sort order for that playlist, naturally, is by date. That sort order gets transferred over to the iPod initially, and as new shows are added (as they automatically get downloaded by iTunes) they get added to the end of the list in the order they are downloaded. This works extremely well for me most of the time.

Unfortunately every once in awhile the sort order on my iPod gets out of whack (seemingly at random, and in a totally random order), and there is no way on the iPod to reorganize playlists. /They can be reorganized in many different ways in iTunes (by artist, by date, alphabetically, etc.), but I couldn’t figure out how to sync those changes back to my iPod. No matter what I changed in iTunes, the sort order on my iPod stayed scrambled.

Finally I noticed a cryptic command on the right-click menu for the playlist called “Copy to Play Order“. I still have no idea what the name of this command is supposed to mean, because it doesn’t do anything to the playlist in iTunes, but after choosing this option and syncing the iPod to iTunes, the sort order for my playlist magically matches with that in iTunes. Yay!

I don’t understand why I would have to take this extra step as it seems obvious to me that if I can’t sort my playlists directly on the iPod, but I can in iTunes, then I probably want the sort order on my iPod to match what I choose in iTunes. Is that so much of a stretch??